Welcome to the NCCU Virtual Assistant DEMO Page

This is a demo version of "Dominique," and we invite you, the NBD staff, to be the first to interact and explore its capabilities.

Your feedback will be instrumental in refining and optimizing this innovative tool. Your insights will also guide us in finalizing the name and other key attributes of the chatbot.

CoopBot" (working name, not definitive) is a glimpse into the future of customer service at NCCU. This AI-powered chatbot is designed to provide immediate, accurate, and personalized support for a wide range of credit union inquiries. From account information to branch locations, "CoopBot" is here to assist NCCU's members 24/7. Please note that this is just a preview of what's possible, and the final product can be tailored to meet NCCU's specific needs and preferences.

• Start a Conversation: Type your question or inquiry in the chat window below.
• Explore Topics: Ask about any banking-related topics to see how "CoopBot" responds.
• Speak to a Human Agent: Type "agent" if you wish to simulate connecting with a human agent.
• Provide Feedback: Share your thoughts, suggestions, and insights through our feedback form.