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    Transform your customer service with our AI chatbot - efficient, powerful, and game-changing.

  • Optimise. Automate. Elevate.

    We offer customized solutions tailored to your business needs.

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    Our mission is to streamline your customer service operations for speed and efficiency.

     

    We're a team of tech experts with over 30 years of experience in fintech, crypto startups, media giants, and blue-chip companies. We leverage smart tools to minimize time spent on repetitive tasks, freeing up more time for you to focus on business growth.

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    Whether you're a financial institution, telecommunications provider, e-commerce business or in the hospitality business, our 24/7 client support chatbots, trained on your custom knowledge, can enhance your customer service.

     

    These bots handle client queries, freeing up your agents for other tasks. If the bot can't provide a satisfactory answer, it can either consult ChatGPT or redirect the client to a human agent.

  • 24/7 Customer Service

    Chatbots can provide round-the-clock customer service, ensuring that customer queries are addressed promptly, no matter the time of day. According to a study by Ubisend, 51% of customers want businesses to be available 24/7

    $8 billion per year

    Implementing a chatbot can be much more cost-effective than hiring additional customer service staff. According to a recent study, businesses have already started to see significant cost savings from using chatbots. In fact, Juniper Research estimated that by 2022, chatbots would help businesses save over $8 billion per year.

    80% of customer inquiries

    Chatbots can respond to queries instantly, reducing customer wait times. According to a report by MIT Technology Review, chatbots can resolve 80% of customer inquiries without human intervention, leading to more satisfied customers.

    69% of consumers prefer chatbots

    Unlike human agents, who can handle only a limited number of queries at a time, chatbots can manage an unlimited number of interactions simultaneously. This makes them incredibly scalable, capable of handling sudden increases in customer queries during peak times or periods of rapid business growth. In fact, according to a report by Salesforce, 69% of consumers prefer chatbots for quick communication with brands.

  • CONTACT US!

    KSConsultancy
    Cochrane
    Commonwealth of Dominica
    Mon-Fri
    9:00 am- 5:00pm